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Creditfax is strictly a commercial credit bureau and debt recovery agency. We do not recover debts from individuals. Commercial Debt recovery is a process carried out by a commercial creditor to obtain an unpaid invoice from a debtor company.
When subscribed, clients can use our 10-FINAL NOTICE service to make a formal final demand on their customer. Failing payment, on the 10th day, the claim is automatically opened and worked on by a debt recovery agent. Creditfax has over 27 years of experience in debt recovery and uses a team of expert and legal tactics to obtain payments voluntarily from your customers. In the instance where the debtors refuse to cooperate and pay, our legal service team can advise if further action would be cost-effective, ensuring that your claim is recovered with minimal costs and satisfactory results.
Communication with you is the key to our success. Our website’s online customer portal communicates with you by e-mail, all new developments, prompting you sign-in and review and reply. Once signed in, you can communicate interactively with your debt recovery agent through the debt recovery account summary screen. You can review the payment history or your accounts as well as review all future post-dated cheque payments. Through the website you can upload documents, send and receive notes as well as maintain and/or modify your client profile.
It will be a pleasure to serve you.
